Support & Training
Data Management & Business Intelligence Training and Support
Welcome to the WCI Consulting Support and Training page. Our team of experienced BI consultants are dedicated to helping you get the most out of your BI solutions. We offer onsite, remote, and online training and 24-hour support for business intelligence, data management, big data, and data strategy services for a wide variety of data management platforms.
Whatever the question or challenge, we have the solution to keep your programs running smoothly.
Data Management & Business Intelligence Training
Training doesn’t have to be a battle. It can be a hassle-free experience where content is tailored to your business’s environment, thus increasing retention and gaining familiarity with the toolset. WCI Data Solutions provides experienced onsite and online training for business intelligence (BI), data management, big data, and data strategy.
If you prefer, we can come to your location to provide in-person support and training. Grow your employees’ understanding of how software functions with onsite training in business intelligence and data management software. Our consultants have dealt with multiple industries and know which information suits each situation the best. Our courses are tailored to your individual organization’s needs so you get the most out of your training experience.
Gain confidence and become power users. Comprehensive training is available whenever and wherever you need it. Through a hassle-free online platform, our training sessions, training videos, and knowledgeable in-house consultants will guide you through the core elements of your BI software system.
Data Management & Business Intelligence Support
Our 24-hour monitoring and support service provides you with live solutions to your urgent questions. You’ll receive affordable, instant business intelligence knowledge and training as you need it and when you need it the most.
Don’t waste time entering tickets and waiting for a reply; get instant responses to your questions when you’re in the trenches. Our onsite and online support options have you covered no matter what level of data management and business intelligence support you’re looking for.
Think of a check up. We look into the system for a check up, then do anything that needs to be adjusted or addressed, and report our findings to your team.
Chat Based Support
Our dedicated BI support specialists are at your disposal, providing real-time answers to your questions
Team Environment Support (OBISS)
As BI experts, we provide your team with insight and support into your intelligence systems.
Managed Service Level Agreement (SLA) Support
We act as your advocate, managing the relationship between you and your service provider.
What Our Clients Have to Say
“Having an onsite consultant to provide Business Objects training wasn’t a realistic solution for an organization like ourselves. Instant Access was exactly what we needed.“
“Your team did an awesome job. I don’t know how you had the patience to do it all, but your technical team just stuck in there and I commend your work. You don’t know how much help you did.”
“I appreciated the experience and knowledge in the healthcare industry from WCI. We had an aggressive timeline of 6 months. WCI came in with a turnkey approach and was able to deliver”
WCI Provides Support & Training For These Platforms
Don’t see what you’re looking for? Contact us to discuss your specific support and training needs. Our team is here to help you succeed with your BI initiatives.
Fill out the brief form below and a member of our team will be in touch shortly to schedule a discovery session.
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“WCI has done such good work for us. Their data and business intelligence knowledge is extensive and their integrity and ethics just speak volumes. They’re just very easy and excellent to work with.”– VP of IT, Global Manufacturing Company